Shipping & Delivery
Orders placed before 4pm Monday to Friday are dispatched the same day. Choose the delivery option that suits you.
Delivery details
Frequently asked questions
Where is my order?
Once your order has been dispatched, you will receive a confirmation email with a tracking link. You can use this link to track your parcel in real time. If your order hasn't arrived within the estimated delivery window, please contact us at sales@efectivnutrition.com and we'll investigate.
Can I change my delivery address after ordering?
If your order has not yet been dispatched, we may be able to update the delivery address. Please contact us as soon as possible at sales@efectivnutrition.com with your order number and the new address. Once an order has been dispatched, we are unable to change the delivery address.
What happens if I'm not home for delivery?
If you're not available to receive your delivery, the carrier will usually leave a card with instructions for redelivery or collection. Most carriers will attempt delivery again the following working day or hold the parcel at a local depot or collection point for a set period.
Do you deliver to my country?
We deliver to a range of international destinations. Available countries and delivery rates are shown at checkout once you enter your delivery address. Please note that international orders may be subject to local customs duties and import taxes, which are the responsibility of the customer.
My order arrived damaged. What should I do?
We're sorry to hear that. Please contact us within 48 hours of delivery at sales@efectivnutrition.com with your order number and photos of the damaged item and packaging. We'll arrange a replacement or full refund as quickly as possible.
