Do you have any questions?

Orders, products, wholesale or athlete enquiries. Send it to the right desk below and you'll get a straight answer from someone accountable for it.

Replies within 1 working dayOrder before 4pm for same-day dispatch

Where should it go?

Pick the desk that matches your enquiry and it goes straight to the person who owns that area.

Tracking, a missing parcel, a wrong item or a change to an order that has not been dispatched yet. Quote your order number.

Trade pricing, opening an account or stocking EFECTIV in a gym, clinic or retail space.

Sponsorship, the Performance Collective and the ambassador programme. Send results, sport and socials.

Media requests, events, collaborations and brand assets.

Include an order number where you have one. It saves a round trip.

Most enquiries we get are already covered here.