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FAQs

Orders

CAN I RETURN A PRODUCT FOR AN EXCHANGE INSTEAD OF A REFUND

CAN I CANCEL MY ORDER AFTER I'VE PLACED IT?

CAN I AMEND MY ORDER ONCE I'VE PLACED IT?

I HAVE RECEIVED AN INCORRECT ITEM, WHAT SHOULD I DO?

I'M MISSING AN ITEM FROM MY ORDER!

Returns

WHAT IS YOUR RETURNS POLICY FOR ORDERS SENT TO THE UK?

HOW DO I RETURN SOMETHING TO YOU?

HAVE YOU RECEIVED MY RETURNED ITEMS?

Delivery

I'VE NOT RECEIVED MY ORDER YET?

HOW LONG DOES IT TAKE FOR ITEMS TO BE DELIVERED USING YOUR STANDARD DELIVERY SERVICE?

WHAT DELIVERY OPTIONS DO YOU OFFER?

WHEN SHOULD I EXPECT MY DELIVERY?

HOW MUCH DO YOU CHARGE FOR DELIVERY?